Terms of Service

1. Acceptance of Terms

By accessing and using Talent Siddhi ("the Platform"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Talent Siddhi is a platform that connects candidates with professional interviewers for mock interview sessions. Our services include:

• Mock interview scheduling and management
• Professional feedback and evaluation
• Payment processing and escrow services
• AI-powered interview analysis
• Calendar integration and scheduling tools

3. User Accounts and Registration

3.1 Account Creation

To use our services, you must:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use
• Be at least 16 years of age

3.2 Account Types

We offer different types of accounts:

• Candidates: Users seeking mock interviews
• Interviewers: Professionals providing interview services
• Administrators: Platform management staff

4. User Responsibilities

4.1 General Conduct

Users agree to:

• Use the platform only for lawful purposes
• Respect other users and maintain professional conduct
• Provide accurate and truthful information
• Not engage in fraudulent or deceptive practices
• Not share account credentials with others

4.2 Interviewer Responsibilities

Interviewers must:

• Provide professional and constructive feedback
• Maintain confidentiality of interview content
• Be punctual and prepared for scheduled interviews
• Maintain appropriate professional standards
• Complete verification requirements

4.3 Candidate Responsibilities

Candidates must:

• Be prepared and punctual for interviews
• Provide honest information about their background
• Respect the interviewer's time and expertise
• Pay for services as agreed

5. Payment Terms

5.1 Pricing and Fees

Our pricing structure includes:

• Interviewer fees (set by individual interviewers)
• Platform fees (5% of total transaction)
• Payment processing fees (handled by Razorpay)

5.2 Payment Processing

Payments are processed through secure third-party providers:

• All payments are held in escrow until interview completion
• Refunds are available under certain conditions
• Disputes are handled through our resolution process

5.3 Refund Policy

Refunds may be issued in the following circumstances:

• Interviewer cancellation without notice
• Technical issues preventing interview completion
• Unsatisfactory service (subject to review)
• Mutual agreement between parties

6. Intellectual Property

6.1 Platform Content

All content on the platform, including text, graphics, logos, and software, is the property of Talent Siddhi and is protected by copyright and other intellectual property laws.

6.2 User Content

Users retain ownership of their content but grant us a license to use, display, and distribute it as necessary to provide our services.

6.3 Interview Recordings

Interview recordings and transcripts are confidential and will not be shared without explicit consent from both parties.

7. Privacy and Data Protection

We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Prohibited Activities

Users are prohibited from:

• Violating any applicable laws or regulations
• Harassing, threatening, or intimidating other users
• Sharing false or misleading information
• Attempting to gain unauthorized access to the platform
• Using automated systems to access the platform
• Circumventing payment systems or fees
• Sharing interview content without permission

9. Dispute Resolution

9.1 Internal Resolution

We encourage users to resolve disputes directly. Our support team is available to assist with mediation when necessary.

9.2 Escalation Process

If direct resolution fails:

• Submit a formal dispute through our platform
• Provide relevant documentation and evidence
• Allow 5-7 business days for review
• Accept our final decision or pursue external resolution

10. Limitation of Liability

Talent Siddhi shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the platform.

11. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or technical issues.

12. Termination

12.1 User Termination

Users may terminate their accounts at any time by contacting support.

12.2 Platform Termination

We may terminate or suspend accounts for:

• Violation of these terms
• Fraudulent or illegal activity
• Non-payment of fees
• Abuse of the platform or other users

13. Changes to Terms

We reserve the right to modify these terms at any time. Users will be notified of significant changes, and continued use constitutes acceptance of the updated terms.

14. Governing Law

These terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

15. Contact Information

For questions about these terms, please contact us:

• Email: [email protected]
• Address: Talent Siddhi, [Your Address]
• Phone: [Your Phone Number]