Privacy Policy

1. Introduction

Welcome to Talent Siddhi ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mock interview platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including:

• Account Information: Name, email address, phone number, password
• Profile Information: Professional background, skills, experience, education, certifications
• Interview Data: Interview recordings, transcripts, feedback, ratings
• Payment Information: Billing details, payment history (processed securely through Razorpay)
• Communication Data: Messages, support requests, feedback

2.2 Information from Third Parties

We may receive information from third-party services:

• Social Media: When you connect with Google or LinkedIn, we may receive profile information
• Calendar Services: Google Calendar integration for scheduling interviews
• Payment Processors: Transaction details from Razorpay

2.3 Automatically Collected Information

We automatically collect certain information when you use our platform:

• Usage Data: Pages visited, time spent, features used
• Device Information: IP address, browser type, operating system
• Cookies and Tracking: To enhance your experience and analyze usage

3. How We Use Your Information

We use the collected information for various purposes:

• Service Provision: To provide mock interview services and match candidates with interviewers
• Account Management: To create and manage your account, verify identity
• Communication: To send notifications, updates, and support responses
• Payment Processing: To process payments and manage billing
• Platform Improvement: To analyze usage patterns and improve our services
• AI Analysis: To provide automated feedback and interview analysis
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

4.1 With Interviewers/Candidates

We share relevant information between interviewers and candidates to facilitate interviews:

• Profile information (name, professional background, skills)
• Interview scheduling and meeting details
• Interview feedback and ratings (after completion)

4.2 With Service Providers

We may share information with trusted third-party service providers:

• Payment Processing: Razorpay for secure payment processing
• Cloud Services: AWS for hosting and data storage
• Communication: Email service providers for notifications
• Analytics: Google Analytics for usage analysis

4.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or security issues
• Protect user safety

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to authorized personnel only
• Regular Audits: Security assessments and updates
• Secure Infrastructure: Hosted on secure cloud platforms

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

You may request deletion of your account and associated data at any time.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Export your data in a portable format
• Opt-out: Unsubscribe from marketing communications

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze platform usage
• Improve user experience
• Provide personalized content

You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any modifications constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Address: Talent Siddhi, [Your Address]
• Phone: [Your Phone Number]